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Service Level Agreement |
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We offer a 99.95% SLA on all 2mb Leased Lines & 100% on ADSL / ISDN backup up connections. |
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Proactive Monitoring |
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We monitor your Leased Line 24x7 from our Reading Network Operations Centre. Allowing us to alert you if a problem occurs. |
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24x7 Technical Support |
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You will have access to our 24x7 freephone Corporate support number, which is manned 24 hours a day. |
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Low Latency |
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Due to the nature of our Business Services we utilitse the 'best of breed' networks. For more information please see our Network Information page |
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Use of our SMTP Server |
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You will be allowed to use our SMTP server for sending emails originated from your connection |
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Static / Routed IP Address's |
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By default you will be allocated a Static IP or routed block of IP addresses at the time of ordering. Full RDNS control via our Control Panel. |
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Hardware Maintainance |
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We can offer 24x7 4 hour response full Hardware Replacement. This costs from only £25 per month |
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